Fair City Veterinary Group

Always here for you . . . . .

The Practice Promise

We endeavor, at all times, to be a caring, efficient and approachable practice. We will provide the best care and attention possible for you and your pets. If our service falls below your high expectations, please speak to one of the Partners, who will investigate and get back to you as soon as possible.

Fees and Terms

Our terms of business for all small animal work (pets) are: payment at the time of your consultation or on collection of your pet, post-operation. We accept cash, cheques and debit and credit card payments. If you are concerned about the cost of treatment please discuss with a member of staff beforehand.

Opening hours

The Perth surgery is open from 8.30am until 7.00pm Monday to Friday for surgery and consultations and from 9am until 12pm on Saturday for consultations. We can deal with all enquiries during these times**.

We endeavour to see you on the day you call to book your appointment or at your later convenience.

Consultation Times

We use an appointment system to ensure you have adequate time to discuss your pet’s healthcare needs and treatment plans with the veterinary surgeon and to minimise your waiting time.

Please telephone for an appointment at any of our three branches.

Perth Consultation Times:

Mon-Fri 8.30am-12pm and 2pm-7pm

Sat 10.30am-12pm

*Auchterarder Consultation Times: subject to change

Mon, Wed, Fri 3pm-4pm

Tues & Thurs 5pm-6pm

Sat 9am-10am

*Scone Consultation Times: subject to change

Mon & Wed 5pm-6pm

Tues & Thurs 1pm-2pm

*Please note that Scone and Auchterarder consultation times can be subject to change, please ensure that you contact our Perth branch on 01738623210 to check what times these branches are open.

These branches are staffed by our vets only; they consult within the consultation times listed below based on client demand, therefore if you are collecting medication from either Scone or Auchterarder it is always best to telephone in advance to check that the surgery will be open when you go.

When ordering products over the telephone to be collected at Scone or Auchterarder, we request payment at the time of ordering.

This is very important to us, because asking our vets to take payment at the branch when you collect the products delays our consulting vets significantly and most importantly inconveniences other clients who are waiting to be seen.

Out of Hours Emergencies

PETS: We operate a 24 hour, year round emergency service. We share weekend and weeknight emergency out of hours cover with another local Perth veterinary practice, so you will never have to travel far.

The other practice is Tower Veterinary Centre, West Huntingotwer, A85, PH1 3 NR.

EQUINE: We operate a 24 hour, full year-round emergency service by our own vets, who are equine enthusiasts with experience and interest in equines.

If you require urgent veterinary attention between 7.00pm and 8.30am, or at week-ends, please phone the surgery on 01738 623210 and you will be re-directed to the on-duty veterinary surgeon specialising in pets or equine.

PLEASE HAVE PEN AND PAPER HANDY TO NOTE DOWN THE MOBILE NUMBER THAT YOU WILL NEED TO CONTACT THE DUTY VET.

PLEASE NOTE THAT THE VET ON CALL VARIES AND SO IT MAY BE A DIFFERENT NUMBER TO CALL AT DIFFERENT TIMES.

**Please alo note that this service is for EMERGENCIES ONLY- please respect that our vets work very long hours and only contact us for non-urgent advice during the above working hours.